Selected publications


Keynotes

Kimbell, L. (2010) Service design at a crossroads, Design Network Conference, Berlin
Video of keynote

Kimbell, L. (2010) From user-centred design to designing for service, Design Management Institute European Conference, London

Kimbell, L. (2008) Reassembling the visual. Ethnographic Praxis in Industry Conference, Copenhagen.

Selected book chapters

Kimbell, L. (2011), ‘Manifesto for the M(B)A in Designing Better Futures‘ in Cooper, R. Junginger, S. and Lockwood, T. (eds) The Handbook of Design Management,Oxford: Berg.

Kimbell, L. (2011), ‘From novelty to routine: Services in science and technology-based Enterprises’ in Meroni, A. and Sangiorgi, D. (eds), Design for Services, Gower Publishing.

Kimbell, L. (2010) ‘Services Marketing’ in Stickdorn, M. (ed) This is Service Design Thinking. BIS Publishers.

Kimbell, L. (2009) ‘The Turn to Service Design‘ in Julier, G. and Moor, L., (eds) Design and Creativity: Policy, Management and Practice, Oxford: Berg.

Peer-reviewed papers

Kimbell, L. (2011) Rethinking Design Thinking: Part 1. Design and Culture, 3(3): 285-306. (available through library subscription only)

Kimbell, L. (2011) Designing for Service as One Way of Designing Services. International Journal of Design, 5(2): 41-52.

Kimbell, L. (2011) An Aesthetic Inquiry into Organizing Some Rats and Some People, Tamara: Journal for Critical Organizational Inquiry, 9(3-4): 77-92.  (available through library subscription only)