Selected works on the MBA elective reading list

Books

Bate, P. and Robert, G. (2007) Bringing user experience to healthcare improvement: The concepts, methods and practices of experience based design. Radcliffe.

Boland, R. and Collopy, F. (eds.) (2004) Managing as Designing. Stanford Business Books.

Brown, T. (2009). Change by design. How design thinking transforms organizations and inspires innovation. Harper Collins.

Buxton, B. (2007) Sketching User Experiences: Getting the Design Right and the Right Design. Morgan Kaufman.

Cefkin, M. (2009) (ed) Ethnography and the Corporate Encounter. Berghahn Books.

Cross, N. (2006) Designerly Ways of Knowing. Springer.

Heskett, J. (2002) Toothpicks & Logos. Design in Everyday Life. OUP

Martin, R. (2009) The Design of Business. Why Design Thinking is the Next competitive Advantage. Harvard Business Press.

Verganti, R. (2009) Design-driven innovation: Changing the rules of competition by radically innovating what things mean. Harvard Business Press.

Winograd, T. and Flores, F. (1986). Understanding Computers and Cognition: A New Foundation for Design. Ablex.

 

Journal and conference papers

Bauer, R. and Eagan, W. 2008. “Design Thinking: Epistemic Plurality in Management and Organization.” Aesthesis 2(3): 64-74. Scroll down to article.

Bitner, Mary Jo, Amy L. Ostrom, and Felicia N. Morgan, “Service Blueprinting:  A Practical Technique for Service Innovation,” California Management Review, Spring 2008, 50 (3), pp. 66-94.

Ehn, P. 2008. “Participation in Design Things.” PDC ’08 Proceedings of the Tenth Anniversary Conference on Participatory Design, Bloomington, Indiana, USA, October 1-4

Hargadon, A.B. and R.I. Sutton. (1997) “Technology brokering and innovation in a product development firm.”Administrative Science Quarterly, 42 (4): 716-749

Hatchuel, A. (2001) “Towards design theory and expandable rationality: The unfinished programme of Herbert Simon”. Journal of Management and Governance, 5 (3-4) 260-273.

Hatchuel, A. and Weil, B. (2009) “C-K design theory: An advanced formulation”. Research in Engineering Design, 19 (4), 181-192.

Pandza, K. and Thorpe, R. 2010. “Management as Design, but What Kind of Design? An Appraisal of the Design Science Analogy for Management.” British Journal of Management 21(1):171-186.

Ravasi, D. and Lojacono, G. (2004) “Managing design and designers for strategic renewal”. Long Range Planning, 38(1), 51-77.

Rittel. H. and Webber, M. (1973) “Dilemmas in a General Theory of Planning.” Policy Sciences, 4, pp. 155-169.

Romme, G. (2003) ‘Making a difference: Organization as design’, Organization Science; Sep/Oct 2003; 14, 5, pp. 558-573.

Wakeford, N. (ed), (2004) Innovation through People-Centred Design: Lessons from the USA, Global Watch Mission Report, London: DTI.